Frequently Asked Questions
Everything you need to know about your Blanc Noir shopping experience.
How long does shipping take?
Standard domestic orders are processed within 1-2 business days and typically arrive within 3-5 business days. International shipping times vary by location but usually range from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit or consulting our 'Fit Notes' section.
Are your materials sustainably sourced?
At Blanc Noir, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyester, and responsibly sourced leather to ensure high quality with a lower environmental impact.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we begin processing orders immediately. You can request a change or cancellation within 60 minutes of purchase by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.